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Questions?

We prioritize super‑fast processing and delivery. Orders placed before 12:00 PM EST are typically shipped the same day. Once shipped, you can expect:

USPS Priority — usually 1–3 business days

UPS or FedEx — typically 1–5 business days

Delivery estimates are provided by the carrier and can change due to weather, holidays, or other shipping delays. We'll notify you if anything unexpected comes up.

Tracking updates can occasionally pause while your package is moving between carrier facilities. It's normal for tracking to remain unchanged for 24-48 hours before the next scan appears. If your tracking hasn't updated for more than 5 business days, please contact our customer service team and we'll be happy to help.

If your order hasn't shipped yet, we may still be able to help. Once it's with the carrier, changes are usually no longer possible.

How to Open & Store Your Coffee

Keep your coffee fresh and flavorful. Watch our short video on how to properly store and open your Alex's Low Acid Coffee.

Free shipping on orders over $50 •
Loved by 3,000+ customers •
Subscribe & save up to 20% •
Free shipping on orders over $50 •
Loved by 3,000+ customers •
Subscribe & save up to 20% •

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