FAQ

We use convection roasting and a slower, lower-temperature finish to reduce chlorogenic acids, naturally occurring compounds in coffee. We then measure those compounds through independent laboratory testing.

See how our coffee is tested.

Yes. Our published independent lab report recorded pH values from 5.40 to 5.77 across the four coffees tested. Results vary by coffee and sample.

pH is one part of the picture. We also measure chlorogenic acids, so our testing looks beyond a single acidity number.

View the measurements and lab report.

No. Low acid doesn’t mean a weak cup. We offer medium and dark roasts, along with Half Caff and Decaf, so you can choose the coffee that suits your taste.

Yes. Our published independent lab report includes testing for yeast and mold, mycotoxins such as ochratoxin A and aflatoxins, and heavy metals including lead, arsenic, cadmium, and mercury.

We share the results so you can see what was tested and the amounts reported.

View our independent lab results.

Yes. In our published independent lab report, all tested pesticides were below the laboratory’s quantitation limits, meaning they were below the amounts the test could reliably measure.

Review the pesticide testing results.

Yes. Alex’s coffee is made with USDA Organic Arabica beans.

No. Coffee contains naturally occurring acids. Low acid doesn’t mean all of those acids have been removed.

Many customers tell us Alex’s is easier on their stomach than their usual coffee. Our independent testing measures acidity and chlorogenic acid levels, but everyone’s tolerance is different. Low acid doesn’t mean acid-free or a guarantee against heartburn.

View our independent lab results.

Alex’s is tested for acidity, but we haven’t tested its effects on tooth enamel or staining. We can’t promise fewer stains or less enamel wear.

Rise & Shine is a medium roast. French Roast is a dark roast with a deeper, bolder flavor.

Prefer a medium roast? Start with Rise & Shine. Like a darker cup? Go with French Roast. Adjust your coffee-to-water ratio to find your preferred strength.

Half Caff blends caffeinated and decaffeinated coffee for less caffeine than our fully caffeinated options. It still contains caffeine.

Our decaf uses the Swiss Water® Process to remove caffeine without chemical solvents. Decaf still contains a small amount of caffeine.

Brew with a drip coffee maker, French press, pour-over, moka pot, or espresso machine. Choose whole beans and grind them for your brewing method, or check that your preground coffee has the appropriate grind.

We also offer single-serve pods and steep bags. Follow the package instructions for those formats.

A 12 oz bag contains about 340 grams of coffee. Using 15 grams per brew gives you approximately 22 servings. Your total will vary with your recipe and mug size.

Keep your coffee tightly sealed in a cool, dry place, away from heat, sunlight, and moisture. Follow the best-by date on your package.